Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs a correction, or want to share feedback on how we cover the US online gambling market, this page explains the best way to reach us and what to expect after you do.

How to Contact the m-87.com Team

Email is the most reliable way to get a message to us. Write to us at [email protected] and a member of the editorial team will read your message personally. We aim to respond within two working days. During busier periods it may take a little longer, but we follow up on every genuine enquiry.

A brief description of your reason for writing at the top of your message helps us direct it to the right person quickly and get back to you with a useful answer rather than a generic one.

What You Can Write to Us About

We receive messages on a wide range of topics. The most common ones are listed below, but nothing is off the table.

  • Questions about our reviews — If you want to understand how we assessed a particular casino, what criteria we used, or why an operator appears where it does in our rankings, ask us directly.
  • Accuracy and corrections — Online casino offers, terms and regulations change frequently. If you have spotted information on the site that looks out of date or inaccurate, please flag it. We take editorial accuracy seriously and investigate every report.
  • Bonus terms and conditions — Wagering requirements, game restrictions, withdrawal caps and expiry dates can be confusing. If something in our bonus coverage is unclear, let us know and we will clarify.
  • Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, mention it in your message and we will point you to appropriate support resources, including the National Council on Problem Gambling helpline at 1-800-522-4700 and the NCPG's ncpgambling.org.
  • Licensing and legal questions — We cover US state-by-state regulation and eligibility. If you have a question about whether a casino is licensed in your state or what your rights are as a player, we are happy to help with general guidance.
  • Feedback and content suggestions — If there is a topic you would like us to cover — payment methods, a specific state's gambling laws, mobile casino performance — we genuinely welcome reader input when planning future content.
  • Partnership and editorial enquiries — If you represent an organisation and would like to explore how we might work together, please introduce yourself clearly and outline what you have in mind. We will respond if there is a potential fit.

What We Do Not Do

To keep our coverage independent, we do not accept payment for editorial rankings or positive review copy. Our ratings reflect research and published terms only. If you contact us requesting paid placement or guaranteed editorial coverage, we will not be able to help.

We also cannot intervene in disputes between players and casinos, process withdrawals or access account information on any operator's platform. For account issues, the casino's own customer support team — or, where applicable, your state's gaming regulator — is the right first contact.

Response Times and What to Expect

Every message is read by a real person. We do not use automated replies as a substitute for a genuine response. Our standard window is two working days, Monday through Friday. Messages sent over weekends or public holidays are picked up at the start of the next working day.

If your enquiry is time-sensitive — for example, a bonus offer that is about to expire or a rapidly changing regulatory situation — say so in the subject line and we will prioritise it where we can.

A Note on Editorial Independence

m-87.com is a comparison and review site for online casinos available to US residents. Some of the casinos we write about have commercial relationships with us, meaning we may earn a commission if a reader follows a link and registers. That commercial relationship does not determine where an operator appears in our rankings or how it is reviewed. Our editorial team assesses operators on published terms, licensing status, game range, withdrawal speed and customer experience, and commission does not buy a higher position.

We mention this here because contact from readers sometimes touches on it. If you have a concern about a specific review's fairness or accuracy, we want to hear it.

Responsible Gambling Resources

Online casino gambling in the US is for adults aged 21 and over in most jurisdictions, and legal access depends on your physical location within a licensed state. If gambling has stopped being entertaining or is creating financial or personal difficulties, please use the tools and support services below:

  • National Council on Problem Gambling (NCPG): 1-800-522-4700, available 24 hours a day, 7 days a week.
  • Gamblers Anonymous: peer support at gamblersanonymous.org
  • Self-exclusion: every licensed US state operator offers self-exclusion programmes. Contact the casino directly or ask your state gaming commission how to register.
  • Deposit and spending limits: reputable platforms allow you to set daily, weekly or monthly deposit caps in your account settings before you start playing.

Before You Write

A few things that make communication quicker for both sides:

  1. Check whether your question is already answered in our casino reviews or bonus guides — the information is often there.
  2. If you are writing about a specific casino, name it in your message.
  3. If you are reporting a factual error, include the page URL and a brief description of what you believe is wrong.
  4. If you are asking about responsible gambling support, include your state so we can point you to the most relevant local resources.

We appreciate you taking the time to reach out. Every message that helps us improve the site or support a reader is worth receiving, and we look forward to hearing from you.